IndieCommerce Help Center

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For information on IndieCommerce 2.0, please see for the latest details.

  • Regular Business Hours
    Monday - Friday, 8am to 8pm EST:  For IndieCommerce customer support ONLY please contact [email protected]
    or call 914-406-7502, 8am to 8pm Eastern, Mon-Thur.
  • Weekends, Holidays & After Hours
    Saturdays, Sundays, holidays and after hours coverage: We monitor for emergency issues only.
For Emergency IndieCommerce &IndieLite Issues
An emergency issue means that your customers can't buy anything from your website or your staff can't process any online orders. Your website is essentially broken and cannot take orders or process any transactions. If your website has an emergency issue please check the IndieCommerce status page first. If your issue has not been reported submit a critical outage report and staff will be alerted.


IndieCommerce Help Documents


About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.


PRESS INQUIRIES: [email protected]

INDIECOMMERCE: [email protected]

ALL OTHER INQUIRIES: [email protected]



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