FAQ

There are many different ‘Payment Methods’ that can be enabled for your website:

Navigate to: Store > Configuration > Payment Methods

A list of available payment methods and those enabled on your site can be verified on the Store Features page (Store > Configuration > Account information and Preferences > Store Features). If you wish to have a particular payment method enabled on your site, you can send us a request from the Store Features page.
 

This documentation was modified on 8/6/2019, with Add A Coupon

At times, you may need to create an order on behalf of your customer. The instructions below guide you through doing so for both existing customers and new customers.

Navigate to:  Store > Orders > Create Order

Fulfilling orders is an important part of your business and as you have chosen to accept orders through your IndieCommerce website, we want to make sure the steps to fulfill those orders are simple and clear. The scenarios below cover the most common order processes.

HOW TO FULFILL ORDERS

The main page for orders is found by navigating to: Store > Orders > View Orders

Many stores have questions about why an order did or did not go to Ingram (the wholesaler), and why the 'Send to Ingram' button does not appear for certain orders.

Listed below are the conditions for when the ‘Send to Wholesaler’ button will not appear and what conditions will cause an order to not be sent automatically to the wholesaler, when that preference is enabled.

STANDARD THEMES | CUSTOMIZED THEMES | CUSTOM THEMES

STANDARD THEMESSTANDARD THEMES

Bamboo

www.booknofurther.com

Staff reviews can be added to the product pages of individual titles by either submitting a form, or using the provided check box on a book list. This field can also be used to enter information such as a book video, sale information, etc. Preorder Badges can be displayed on titles that are 'Coming Soon'.

STORE ROLES

This documentation was modified on 03/25/2019, with an updated method of creating order confirmation emails and invoices.