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Foyles, once an old-school English bookshop, has made major changes in the past year. Paul Currie, appointed CEO of Foyles in April of 2015, has provided innovative leadership, ranging from merging online and in-store operations and having staff use digital devices on the floor, to rethinking the company's operations and logistics. In this talk, Currie will discuss his ideas of the future of bookselling, some of the highlights of recent changes in Foyles, and the new emphasis on customer service.
American Booksellers Association is a national trade association that supports and advocates for the success of independent bookstores. We provide members with education, networking opportunities, advocacy, resources, and technology. In turn our members support local schools through book fairs, donations and author visits; promote literacy; provide inclusive community centers; connect readers and books; add character to neighborhoods; champion and center diverse and new voices; and contribute to the local economy. We feel honored to support them in their work.
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