This session features Angela Trigg of Haunted Bookshop in Mobile, Alabama, who has created a chatbot through which customers can place orders on the store’s website. The chatbot can detect if someone wants to order a book and then asks questions (like title, author, etc.) and records the answers to create an order note for the store through a third-party service. Booksellers will hear about the online tools Trigg used and how she set it up, as well as see a demonstration of how it works from the customer side.
- MEMBERSHIP
- Join
- Renew
- About Membership
- Membership Types
- Benefits Chart
- Dues Information
- Opening a Bookstore
- Member Directory
