Join a conversation with your bookselling colleagues to discuss the returns process and how best to navigate the what, when, and how of returns. Are you pulling by section or publisher, and why? Are you pulling quarterly, monthly, daily, and why? How do you manage staff scheduling and minimize your freight costs? Have you used the publisher return percent number when you create your criteria for returns? So much to discuss! Note: This conversation will focus on workflow and operations and will not include a discussion on inventory management. (All)
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